IT SERVICES
SERVICE LEVEL AGREEMENT (SLA) | IT MANAGED SERVICES | IT AUDIT SERVICES | IT PROJECT MANAGEMENT | IT | CYBER SECURITY
IT AUDIT SERVICES
Proactive Information Technology Auditing
The IT audit is an integral component of a discerning business’s pursuit of robust IT security and actionable oversight.
Solid corporate governance requires that companies regularly undergo these audits (i.e., “health checks”) of their IT security and infrastructure.
An IT security audit, performed by a qualified IT audit company, analyzes individual technical infrastructure components at a detailed level, ensuring that each is functioning in a manner that reinforces appropriate information security.
The stakes are made higher with a number of regulatory compliance requirements mandating that IT audits be included in organizational due diligence efforts.
Enterprise Risk Management’s team of IT auditing and security specialists will help you navigate a sea of ever-changing business risks. By using customized tools, expert resources, and proven methodologies, we tailor our IT audit services to your specific needs. Our experienced professionals bring a deep understanding of Internal Information System Audits, Application Control, and Security Services, as well as Pre- and Post-Implementation Reviews.
Recruit your information technology auditing team today.
Click the button below to reach out to an ERM IT audit expert and get started with the strategic build-out of your organization’s customized IT security framework.
Our Consultants are holding common vendor-neutral professional certifications (CISSP, CISA) for performing ERM IT audit.
IT MANAGED SERVICES
In a managed services arrangement, IT Outsourcing, Looks IT as IT managed service provider MSP retains responsibility for the functionality of the IT support services and equipment, and the customer pays a regular fee for receipt of the service.
Whatever your needs, Looks IT can guide you through the infrastructure optimization process – that will ultimately equip you with the infrastructure, applications and services that allow your IT system to operate more smoothly and cost-effectively.
Looks IT is able to manage every type of service we deliver, taking responsibility for selected IT services and administering the delivery of those services in their entirety whilst offering our clients 24-hour support through our Dedicated Call Centre.
● automates and consolidates IT requirements and reduces costs.
● improves IT service levels by increasing security, availability and reliability.
● increases the capabilities of IT – enabling organizations to work effectively.
● reduces the effort required to manage, operate and maintain IT.
Looks IT dedicated support team is on hand to optimize your network, hardware, server or operating system infrastructure. We are also available for all of your in-house technical resources needs, providing 24-hour cover, permanent on-site staff, on-call staff and remote support with the expertise you require against a defined Service Level Agreement (SLA).
IT Service Desk
Our service desk is staffed by knowledgeable, friendly and patient call center agents who are contactable 24 hours a day, 7 days a week, and 365 days a year.
For telephone support, troubleshooting or network administration, clients can log a call by Phone: +27 21 910 0404 or email: info@looksit.co.za
IT PROJECT MANAGEMENT
IT Project Management Services
Complexities in projects, lack of specialist expertise, budgetary constraints, flexibility, and agility are a few challenges in the increasingly difficult area of Project Management Services. Managing a project inefficiently could result in customer dissatisfaction. team of experienced experts offer end-to-end services, we can execute and manage projects simultaneously. As a part of our offering, we design solutions that are safe, cost-effective, industry compliant and tailored around the client’s needs.
Flexible IT Project Management Services
Our services are flexible and our project managers are available on a consultative basis or a full-time basis depending on your requirements, budgetary constraints and timelines. Bringing in extensive experience in various verticals, our managers work to ensure that the job is done and help in overcoming challenges. Our personnel have certifications from ITIL, PRINCE2™, PMP, PMBOK, and MSP in addition to capabilities in strategic planning
.● Microsoft Active Directory Design and Implementation
● Server Consolidation
● VMware Implementation
● Citrix Implementation
● IT & Security Audit Projects
● Cloud Migration & Implementation
● Microsoft Platform Deployment
● Storage Platform Deployment
● Enterprise Network Deployment
● Information Security Consulting – including Managed Security Services and Security Software and hardware.
● ERP, CRM implementation and Deployment
● Software, Website, Mobile Application Development>
Our IT Project Management Services have delivered sizeable cost savings to our clients over the years, and ensured the success of all undertaken projects.
With our IT project management services, you will save time. Our project managers will undertake the hardest work of coordinating the working process to implement your idea.
A project manager can get onboard at any stage of the project, but the biggest success comes when this manager works with the team from the onset of project analysis and estimation.
A Project Manager understands every technical detail well enough to estimate its value for the overall success of the project. The Looks IT professional project management services offer:
Coordination of Team Work
● lead the project from analysis and scheduling to support of the released product;
● determine the requirements, resources and schedule for project implementation;
● create and maintain technical and project documentation;
● perform team assessment and evaluation;
● assign individual responsibilities within the team;
● manage the day-to-day operational aspects of a project and scope control;
● effectively predict, prevent and/or solve project issues.
Correct estimation of time needed for project implementation is important to keep the project on schedule and within budget. Software Development Lifecycle Planning. Before starting the project, our managers will provide you with detailed development strategy.
Knowing the entire plan, you as a client will be able to make adjustments, track the work in process or manage it yourself, if needed.
Our project managers are able to control teams of IT experts scattered all over the world.
As the client, you can always follow the development process easily. We use a transparent and secure project management system that prepares daily and/or weekly reports for you to keep an eye on the project.
CYBER SECURITY SOLUTIONS
Impact of cyber attack on your business
Cyberattacks can have a devastating impact on businesses.
Downtime can cost your business hundreds or thousands of dollars an hour in repair costs and missed productivity, while the loss of sensitive company or client data can be even more costly – often forcing a business to go out of business completely.
The risk of a cyberattack has intensified in recent years, as small and midsized businesses become the favored target for cyber thugs.
Though relatively undefended compared to large companies, many SMBs still possess valuable data that can be sold on the black market, which makes them a target of both professional and amateur hackers.
If your company hasn’t experienced a data breach, that’s great news! But you shouldn’t celebrate just yet.
If your cybersecurity is lacking, it’s only a matter of time before you fall victim to a breach because there are plenty of cyberattacks to go around.
Just a simple Google search for “data breach” will prove this to you.
- WE HELP BUSINESSES TACKLE CYBER ATTACKS
- EDGE SECURITY (ENDPOINT SECURITY)
- NETWORK SECURITY
- DATA SECURITY
- APPLICATION SECURITY